Happy Clients Newsletter

Wouldn’t it be great if you could spot a toxic client before you started the work?

Have you had a client that drove you nuts? Withheld important information? Charged his or her mind constantly? Blamed you for things you cannot possibly control? Then, to add low bank balance to insult and injury, stiffed you on your bill?

Maybe you haven’t had one client do all of this. But, when a client does one toxic act something sinister happens.

You get trapped

If a client does one toxic act, it takes you by surprise. “Where did that come from?” you wonder. You pause to catch your breath. Then, you do what any other conscientious professional will do.

You go to work to fix the problem. You are in the business of meeting your client’s needs. You go to work to take care of your client.

This is what a conscientious, caring professional should do. But, when you do, the trap is sprung. Your client is rewarded for bad behavior. And what gets rewarded gets done. And if your client still owes you money, that trap door behind you closes just a little bit tighter.

There are two forces at work here.

The first is that you made a decision to work with this client in the first place. And you want to feel good about your decision. Who wouldn’t? So, you are just a little more lenient, at first, with bad behavior. You prefer to see bad behavior as anomalous, out-of-the-ordinary. You’re a little more patient, a little more gracious. Your forgiving attitude, an otherwise outstanding tool to have in your client management toolbox, is actually used against you. It helps you feel better about the decision to start working with—what is fast becoming—a toxic client.

The second force at work here is money. You start to bill a toxic client for your work. Then the bill gets bigger. You may see opportunities to do a good job and really impress this client, so that they will give you follow-on work or referrals. The dollar signs begin to set your judgment slightly askew. If it’s not working harder to ensure you get paid for the money you are already owed, it’s doing a bang-up job to set up the second, third, and fourth sale.

Between justifying your decision to start working with a client that is beginning to look toxic and the promise (implied) of money, you find yourself putting up with bad behavior that you would never tolerate in any other area of your life.

You trade punishment for payment

(or at least the promise of being paid . . . eventually . . . maybe . . . you hope)

This bad behavior is the problem that you can see.
This bad behavior is the problem that is in your face.
This bad behavior is the problem that consumes you and keeps you up at night.

But, there is another problem . . . an even bigger problem!

Toxic clients deter you away from your highest and best use

Look, if you are just punching the clock and collecting money from your clients then this book isn’t for you. But, if you have something more inside of you, a desire to make a difference in the world, then you have to get rid of and prevent toxic clients from ever coming into your business.

Toxic clients do more than just diminish your energy and enthusiasm. They soil your good name. They have you doing the wrong things for your business. They hurt your good clients.

Your highest and best use is the application of your unique set of skills and talents to the people and projects that are in greatest need of those talents and skills. Your highest and best use is where you find joy in work. It is where you find the most profit (materially and spiritually). It is where you do the most good.

Every moment you spend with a toxic client,
Every moment you spend managing a toxic client,
Every moment you waste on a toxic client takes you away from the work that will bring you ever closer to your highest and best use.

Do you want to get rid of your toxic clients?
Do you want to secure yourself form ever having a toxic client?

Then this book is for you.

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Introducing the e-Book
Toxic Clients: How to Identify Them And How to Save Yourself From Them

Sure, it is always better to mend fences than burn bridges. And there a lot of books out there that will tell you how to deal with difficult people, including your clients. What makes The e-Book Toxic Clients different is that it will show you when that is just a waste of time.

The e-Book Toxic Clients will help you choose your clients wisely. How?

Every client that walks through your door sends clues. Identify these clues soon enough and you can tell the difference between a toxic client and a good client, a “terrible” from a “fixable.”

The e-Book Toxic Clients will give you the tools to ferret out toxic clients and toxic behavior before it takes hold of your business. Look, a toxic client doesn’t come walking through your door the first time behaving badly. Just the opposite, toxic clients will give you the appearance of a perfectly reasonable, good paying, loyal clients.

Without a guide to show you what to look for, and systems that help you establish ground rules for appropriate behavior, toxic clients will quickly unravel what you have spent a lifetime building.

The e-Book Toxic Clients will help you see what most cannot or will not see.

Yea, what if my crystal ball is in the shop?

Leave it there! You don’t need it. (Mine is gathering dust on the shelf next to my Magic 8 Ball. ) All you need is your own natural powers of observation and a few clues of what to look for.

You know that funny little feeling you get sometimes? I’m talking about that “gut” feel that something is not quite right. What do you typically do with it? If you are like most, you ignore it. Do you know why?

You have no “reason” to pay attention to it

Human is the rational animal; at least that’s what Socrates said. At the very least, human is the animal with the capacity for reason. And perhaps more importantly, human is the animal that needs to be seen as reasonable or rational.

This means that when you make a decision, you feel better about it if you can explain it with reason, with facts. The e-Book Toxic Clients gives you the clues, the facts that explain your gut feelings.

The e-Book Toxic Clients will give you:

  • The connection between head and gut,
  • The tools to help you make more proactive decisions about who you will work with and who you won’t,
  • The full force of all of your decision-making tools in agreement.
  • In other words, no doubt! No second thoughts!

As you fine-tune your toxic client radar, you will acquire ever more vital information that will help you make:

  • Better client engagements,
  • Better business development decisions,
  • The ability to identify a toxic client before you ever begin the sales process!
  • You will save money and time not investing your precious resources in bad relationships.

The e-Book Toxic Clients will teach you how to see the sign on the face of every toxic client that ever approaches.

 

Contents of The e-Book Toxic Clients

The e-Book Toxic Clients will help you identify clients that you have no prayer of helping or serving. Here’s how:

Differentiating between clients

Not all clients are the same. You know that there are toxic clients and non-toxic clients. But, there is a far more important distinction. Some clients can have a profound effect on your business and your future, even if they pay the same amount as other clients who will have no lasting effect. (Hint: this item is available in the free preview chapter.)

Your role in toxic client behavior

Bad behavior does not occur in a vacuum. All relationships run a course steered by both partners. Your client has a role in what is happening to you. You have a role in what is happening to you. Understanding that role is absolutely vital to preventing you from making repeated mistakes in relationship. Fool me once, shame on you. Fool me twice . . . better yet, know your role.

Why do you have to leave a toxic client

Here’s a hint: When you wrestle with pigs, you’re going to get muddy. Toxic clients can have a profound effect, not only on your business, but also on you and your good clients. When you come to understand just how deeply a toxic client can impact you, you will not only see the signs you need to make the decision to fire, you will also see where you have been damaged so that you can effect appropriate repair.

Baseline behavior

Ever wonder how a polygraph machine (lie detector) works. You may know that it measures pulse, respiration, and other physiological factors. What you may not know is that a polygraph works by measuring these factors against what is called baseline behavior. Understanding the baseline concept will help you read the clues to the motivation behind your client’s behavior.

Uncovering your innate polygraph

You actually have the tools at your disposal—right now—to identify the clues that you need to see toxic behavior for what it is. Your brain has a complex that is specifically designed for you to recognize the emotional state of others. With this information, you can actually determine, what is motivating your client’s behavior.

Influence of your client’s past experience

Experience—what your client has experienced or heard of other’s experience—can influence how your actions are interpreted. The problem with the application of experience to our understanding of novel situations is that the experience of each person is different, and as they say in the financial services arena, past performance does not guarantee future results.

Uncover your toxic client’s bad intentions toward you

Behavior reveals intent. There is a very specific kind of behavior that will reveal your client’s bad intentions almost every time. Ignoring this clear and obvious signal could result in great peril to your business.

The value of choice in client relationships

A toxic client will endeavor to remove your natural right to choose. Each one of us is endowed with a right to make our own choices, and enjoy the consequences of those choices. Ignore this concept and you stand at risk of losing your natural and appropriate power of choice in a client relationship.

Learn about a dynamic that can remove you from your sanity

Some clients can come to you with enough baggage so that they can completely upset your sense of the natural order of the world. Imagine not being able to discern fact from fantasy. Imagine the consequences of that on your decisions. Recognizing this dynamic alone is worth many times the price of this book.

Gunnysacking and feedback

If there is one key difference between mutually beneficial and mutually destructive relationships it is the presence of feedback. Toxic clients will withhold key feedback and use the information of your errors against you. Learn how to recognize and avoid this dynamic.

Your toxic behavior radar

When your mind is clear, and you see the world clearly and accurately, you can make good decisions for the benefit of you and your clients. Toxic behavior actually has a very specific design that interferes with your effective decision making abilities. Recognizing this subtle cue in your information processing is a sure sign that you have a client that you can never help.

Get paid!

Different payment arrangements have different strengths and weaknesses for not only revealing toxic clients, but also in responding to toxic client behavior. Uncover the best payment method for your business, and how to utilize it to filter out or uncover toxic clients.

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Three reasons why you should act on this offer now

Reason #1: The sooner you see the signs, the safer you will be.

If you have a toxic client in your midst, you can act quickly before they cause even more damage. You can also quickly devise a strategy for exiting the relationship.

If you don’t have toxic clients now, and you don’t see the signs, you run the risk of coming across a toxic client later. Toxic clients are out there. They are all around you. You might as well be out in open water surrounded by sharks. Eventually, one is going to take a nibble out of you. And when one gets the taste of you, the rest will fight over your carcass.

When you see the signs, you get wise. There’s a funny thing that predatory personalities do when they encounter someone who is wise to their tricks. Predators will walk away. It’s easier to hunt unsuspecting prey. When you know how to spot toxic behavior, toxic people will simply find you less attractive. Not only will you be able to spot them, as if they had a sign on their face. They will spot you as someone who sees who they really are, and scurry away. -tee hee-

Reason #2a: You have absolutely nothing to lose.

Every product we sell is backed by our exclusive Birdcage guarantee!

Every product we sell comes with a Birdcage guarantee! If you don’t find this book an absolutely indispensable piece of your client selection arsenal, just say the word, and your money will be refunded. No questions asked.

All that I ask in return is that you either line your birdcage with your copy of The e-Book Toxic Clients (assuming you print your e-books like I do) or dispose of it in any other manner (on the off chance you don’t have a bird, or a bird cage ) Good anytime within 90 days after purchase.

Reason #2b: Here’s a free sample of The e-Book Toxic Clients.

Just a small sample. Just one simple little chapter. The first chapter of The e-Book Toxic Clients has a concept in it that will change the way you look at clients, toxic or not. Incorporating this concept, just one tiny little tweak, will make a huge difference in your business. When you read it, you will never look at a client in quite the same way again! If you like this chapter, there is more where that came from. The rest of the book.

Fill out this form if you would like to receive a sample chapter.

Email:
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When you fill out this form, you will receive an email shortly after asking you to confirm that you are indeed who you say you are (in the form), and are not some mysterious virus or webbot, or some other mechanical, spooky thing looking to wreak havoc on my little ol’ computer.

Once you click the link in the confirmation email, you will be sent a second email with the link to download the free chapter.

3. Get The e-Book Toxic Clients at a soon-to-be not-so-low price.

The first 200 copies of The e-Book Toxic Clients are available at a special introductory rate; a fraction of the full retail price, but only for a very short period of time.
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Act now and receive 3 Special Bonuses!

If you buy now, you can also receive three special bonuses.

Bonus #1: Soft Landings: Terminating Clients Gracefully (Value: $75)

Now that you know how to spot a toxic client, how do you get rid of them without an even bigger nightmare on your hands? Simple. You let your toxic client down easy. Give them a soft landing. This special report will give you strategies for terminating toxic client relationships. Just because you don’t want to work with someone anymore does not mean you have to part adversarially. In fact, it is much better than you part on as good terms as possible. Stay out of court! Stay out of trouble by giving your toxic client a soft landing.

 

Bonus #2: Behavioral Analysis Method (Value: $100)

Understanding of client behavior is not found in single episodes. All that you will interpret in a single episode of your client’s behavior is how much of your experience coincides with what you have just seen. Absolutely useless for comprehending behavior! Each individual’s experience is unique. But, when you can collect data from a number of episodes, you can identify a pattern. And then, Ahhh! You have something that you can really make use of. Learn a process that will help you uncover what motivates your clients. If you have ever had a client who left you scratching your head, this is a tool that you cannot do without.

Bonus #3: Client Assessment Scorecard (Value $150)

This exclusive scorecard and assessment tool will tell you if you have a client that will take you to your highest and best use or out of business. Make sure that your client retention decisions are based on the full force of sound information. This scorecard allows you to score your client be behavior to determine just how good of a client you have.

 

Buy Now

You get The e-Book Toxic Clients at a fraction of retail price +
The special bonus Soft Landings +
The special bonus Behavior Analysis Tool +
The special bonus Client Assessment Scorecard.

 

Toxic Clients

Premium
Toxic Clients
The e-Book Toxic Clients
(50% discount)

Plus Bonuses (Only Available with Premium)
Soft Landings
($75 value)		  
Behavioral Analysis Tool
($100 value)		  
Client Assessment Scorecard
($150 value)		  
Actual Price $110 $435
Discounted Offer $55 $63.25

 

Note: You will receive seperate download instructions for the bonuses a few days after receiving the e-book Toxic Clients.

One last thing–well almost—if you have satisfied yourself enough to know this book belongs in your client selection/management toolbox, recognize that it costs less than a bird cage, but could save hundreds if not thousands of dollars by helping you identify just one toxic client. And money isn’t the only thing you will save.

In peace of mind and sanity alone, this book will pay for itself one hundred fold the very first time you can identify a client as toxic. Save yourself, save your staff, save your good clients from bad clients
Buy Now

Absolutely No Risk to you

100% guarantee. If you don’t find this book far more valuable then the amount you paid, just ask for your money back, anytime. We stand behind what we offer. Never buy anything from anybody on the web who doesn’t! Anytime within 90 days of purchase, we’ll make good. We’ll return your money. You line your birdcage with your copy. So, you know what to do next . . .
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Important:

If you have any problems submitting your payment or if you have any other questions that you need answered, please email me directly through the form below. I’d also like your feedback. Please be sure to include a phone number and a good time to call.

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You will be forwarded to a page where you can enter your payment information. You do not have to start a Paypal account if you do not wish to do so. Either way, this payment system is safe and secure. Be sure to include your email address. Without it, we cannot send you the hidden link to The e-Book Toxic Clients. If you have any questions, concerns, or difficulties with this process, please use the question form above.

If you do not receive the email containing download details, please use the form. Be sure to include a phone number and a good time for me to call you.


Jeff Simon, Client Motive Detective

With my most important client
(not to mention the cutest and sweetest )

P.S. Don’t suffer the aggravation of another toxic client. A little money really can take you a long way to precious peace of mind. Without toxic clients sucking your life and professional energies, you can devote your time to your good clients. Spend your precious time knocking the socks off your best clients! Besides, isn’t that way you got into business in the first place